- Select the item(s) you wish to purchase.
- Fill up the Order Form (which can be found under the "ORDER FORM" tab above) OR email us at crosstitched@gmail.com, including the following details:
Name:
Address:
Item 1: Item Name/Colour
Item 2: Item Name/Colour
Alternative Item(s) (if Out-of-Stock): Item Name/Colour
Postage: Normal/Registered
Refund Voucher Code (if applicable):
- We will then send you an invoice, including the total price of your items and the postage price.
- Once you have received the invoice and checked that the order is correct, please make the relevant internet banking transfer or ATM transfer and then email us at crosstitched@gmail.com, including the following details:
Name:
Date of Purchase:
Amount Transferred:
Bank Name/Bank Account Number:
Internet Banking Initial/Name:
Internet Banking Transfer Reference Code/ATM Transfer Reference Code:
Please note that payment has to be made within 48 hours. If not, we will email you to notify you that the order is cancelled.
- Once the payment is received, we will dispatch your item(s) and notify you.
- ENJOY YOUR NEW PURCHASE(S)! :)
Should you be unsatisfied with your purchase(s),
- Read the Terms and Conditions before making an exchange/refund.
- Check if your item(s) is still valid for exchange/refund.
- Email us to notify us of which item(s) you wish to exchange/refund and your choice of method of refund/exchange (ie, meet up or postage).
- We will then email you to confirm the exchange/refund.
- Once you are notified, you may proceed to either meet up with us or post the item(s).
- Please notify us once you have posted the item(s) (if you choose to post it).
- We will notify you via email once we have received the item(s).
All internet banking transfers are to be made to:
DBS Savings Plus Account Number: 027-8-064582
